Who is Frank Energy?

Frank Energy is a New Zealand power company, proudly powered by Genesis.

When we first opened our doors as Energy Online 20-odd years ago, we wanted to build an energy company that sold it straight - without the added fluff. Fair pricing, great customer service, and just straight-up no-frills power. Simple.

But the energy game's got a bit more complicated since then, and we've decided it's about time we renewed our vows, so to speak...


So while we've got a fresh attitude, a new name and things might look a bit different, our policy is the same as it's always been - giving you the power you need, at a good price. Frankly, you want power without the complicated stuff. And so do we!

Why join us?

Yes we're a bloody great bunch of people to deal with but there's more than a few other good reasons you'll love being with Frank.

  • Two simple plans, no fixed term contracts or exit fees.
  • Fair, competitive pricing. 
  • No joining freebies you don’t want, that end up costing you later. 
  • Super handy mobile app to manage your usage and bills.
  • A really local customer service team (yes Hamilton).
  • Electricity, natural gas and LPG bottled gas.
  • Trusted by 90,000 customers nationwide.
frank-asterisk Chat is offline